HR is known locally as the expert in flower & vegetable seed market, but over the last few years we’ve grown to also include plants, bulbs, fruit, garden furniture – in fact everything you could want to create a stunning garden for your home. We generate over 2 million orders per year marketing our products via our website, catalogues, magazines, newspapers, Amazon, EBay and home shopping TV channels.
Our number one focus is offering fantastic service and as such we’re looking for high calibre individuals to join our busy Contact Centre as Customer Service Agents.
We are a non-sales environment Contact Centre and deal with inbound calls only. Our Customer Service agents are responsible for every aspect of our customers’ experience, from the initial processing of orders right through to handling enquiries. We receive contact through a range of channels such as telephone, post, email and social media.